Tag Archives: empathetic listening

Review of Nonviolent Communication

Posted on October 21, 2020 by admin

Nonviolent Communication is my new favorite communication book; Crucial Conversations, my previous favorite, is now a close second. The late Marshall Rosenberg discusses a lot of stuff that I’ve read elsewhere; I liked that because repetition helps me remember to … Continue reading →

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Being the Rubber Duck

Posted on May 13, 2020 by admin

I’ve decided to stop giving personal advice unless someone specifically asks for it. I was thinking about this at work recently. Some computer programmers keep a rubber duck on their desk. If they get stuck when they’re working on a … Continue reading →

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Listening and Communication

Posted on August 20, 2019 by admin

Stephen Covey talks a lot about the importance of listening in The 7 Habits of Highly Effective People. Seeking to understand what other people are saying, practicing empathetic listening, asking clarifying questions, giving them plenty of time to talk, and … Continue reading →

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